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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Markelwitz

September 9, 2025

5  out of  5
rating by Joshua Markelwitz
"I have been shopping for new auto insurance for a few months now. Nothing wrong with my previous insurance; but when I traded my car in for my truck- my insurance went through the roof. I was about to settle on a new agency, when I received a phone call today from Jenn Picket with State Farm. Ms. Jenn as super friendly and courteous. After a few short minutes, she had a quote generated for me. She graciously included renters insurance, and the premium came out to not only an amazing savings from my current policy, but also savings from the other insurance company I was looking at. It was a no brainer. After another few short minutes, Ms. Jenn had me taken care of and I can proudly say I am a part of the State Farm Family. I am truly thankful for the phone call, Ms. Jenn’s kindness and courtesy and I now have a trusted/good neighbor with State Farm. 😁"
We responded:
"Welcome to the Ryan Sanz State Farm family, Joshua! We appreciate your trust, and so happy Jenn was able to get you the coverage you want at such a great rate. Don't hesitate to reach out for anything we can help with. "
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Angelina !

August 28, 2025

5  out of  5
rating by Angelina !
"Jen was great! Super patient and helpful. She didn’t stop until she got us a quote that made sense for us! Highly recommend!!!"
We responded:
"Thanks so much for the review, Angelina! I'm so happy Jenn was able to make it work for you!"
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Hayley N

August 27, 2025

5  out of  5
rating by Hayley N
"Jenn is absolutely amazing! I was comparing quotes with lots of companies and Jenn was able to get my quote down lower than any other insurance company AND SHE ADDED ON RENTERS INSURANCE AND IT WAS STILL CHEAPER THAN ANY OTHER COMPANY QUOTED ME. She went out of her way to ensure that I was getting the same coverage that I had previously. She literally took my old insurance and side by side compared it to guarantee I got what I wanted. She was so friendly and so easy to work with. Whats normally a super time consuming and long process was made so easy and quick with Jenns help! She is absolutely incredible and I would recommend her to anyone looking to start up their car insurance or switch companies. Definitely go with State Farm and work with Jenn 😊😊😊"
We responded:
"Thank you so much, Hayley! I'm so happy we are able to welcome you to the Ryan Sanz State Farm family. We love helping people dave money, while also getting the coverage they need and want. Don't hesitate to call us if you need anything."
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Melissa DeLosh

August 20, 2025

5  out of  5
rating by Melissa DeLosh
"Excellent customer service Jen was amazing!! Very helpful and worked to get me exactly what I needed. 10/10"
We responded:
"Welcome to the Ryan Sanz State Farm family, Melissa! I'm so happy Jenn took great care of you. Please don't hesitate to reach out, if we can help with anything. "
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Katie Johnston

August 15, 2025

5  out of  5
rating by Katie Johnston
"Jen was very knowledgeable regarding the question I asked, was professional, and gave me the exact quote for what I needed. Thank you!"
We responded:
"Thank you so much, Katie! I am happy she was able to help you out. If you need anything, don't hesitate to give us a call! "
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Cierra Fletcher

July 29, 2025

5  out of  5
rating by Cierra Fletcher
"Jen has been ABSOLUTELY AMAZING. When we first talked it looked like my quote was the same from my original insurance, but then she remembered me and with the new program took the time to reach out to me to help because I explained the importance as a single mom to find affordable insurance. She has patience and really made me feel comfortable and confident with switching."
We responded:
"Thank so much, Cierra! I'm so happy we were able to help out! Welcome to the Ryan Sanz State Farm family! "
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Cynthia Bush

June 27, 2025

5  out of  5
rating by Cynthia Bush
"Jenn was very professional and took great care of me!!"
We responded:
"We appreciate it, Cynthia! Please reach out of you need anything. We are happy to help! "
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Ginger Sullivan

June 26, 2025

5  out of  5
rating by Ginger Sullivan
"Jennifer answered my questions thoroughly and made me feel confident about my decisions regarding my policy"
We responded:
"Thank you so much, Ginger. I'm so happy she was able to help! Call anytime!"
Profile photo of Rebecca DePrez

Rebecca DePrez

June 17, 2025

5  out of  5
rating by Rebecca DePrez
"Jenn Pickett is an absolute pleasure to work with! My husband and I recently switched and bundled our Home and Auto insurance with State Farm, and the entire process was seamless—thanks to Jenn’s expertise and attentive service. She made everything easy and stress-free. We highly recommend both Jenn and the State Farm team!"
We responded:
"Thank you so much, Rebecca, and welcome to the Ryan Sanz State Farm family!!! I'm so happy Jenn was able to take wonderful care of you, and look forward to helping for years to come. "
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Ashley Butler

June 12, 2025

5  out of  5
rating by Ashley Butler
"Jenn was amazing to work with, very helpful and nice!"
We responded:
"Thank you so much, Ashley! "
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Courtney Flint

June 12, 2025

5  out of  5
rating by Courtney Flint
"Jenn was a fantastic representative to work with. Very personable and honest. I would highly recommend!"
We responded:
"Thanks so much for the kind words, Courtney! We really appreciate your review. "
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sarah blodgett

January 10, 2025

5  out of  5
rating by sarah blodgett
"Blaine Mortensen at Ryan Sanz State Farm agency has been such a huge help to us during our state to state move with transitioning vehicles, new homeowners, and adding an umbrella policy. We had a lot of complex situations and he was able to make all of the detailed changes we needed to complete our profile successfully. His responsiveness and timely communication truly stood out and was above and beyond what we ever expected. We are so happy we were able to return our business to the Ryan Sanz agency after moving back to NY and grateful it was a seamless and easy process, and to work with such a great agent!"
We responded:
"Welcome back, Sarah! Thank you so much for the kind words. We are always happy to help, so please don't hesitate to reach out anytime. "
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Joe Hogan

October 29, 2024

5  out of  5
rating by Joe Hogan
"Kevin and Ryan do great work! Highly recommend A+++"
We responded:
"Thanks so much, Joe! Kevin is always looking to help where we can. "
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Joanne White

September 24, 2024

5  out of  5
rating by Joanne White
"Ryan, Blaine and the rest of the crew are always ready to help accommodate different needs of our business. We appreciate the flexibility and support!"
We responded:
"Thanks so much, Joanne! Can't wait to celebrate National Ice Cream Day with you and the Rochester community again next year at Ryan Sanz State Farm!!!"
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daniel telarico

September 15, 2024

5  out of  5
rating by daniel telarico
"Ryan Sanz is the best for sales and a good friend in a pinch."
We responded:
"Thanks so much, Daniel! We always aim to be a Good Neighbor, and I appreciate you! ~ Ryan Sanz State Farm"
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Ana Montero

September 6, 2024

5  out of  5
rating by Ana Montero
"Glad I took the time to get a quote and I was able to get coverage and save some money. Thank you so much for your help and taking the time to reach out to see if I had any other questions and concerns . Would definitely recommend State Farm to anyone who is seeking affordable coverage. Thank you Natalie, Blaine & Ryan."
We responded:
"Thank you so much, Ana! I'm so happy we could help with your auto insurance, and look forward to helping more as your needs grow in the future! We are just a call, or text, away! Many thanks from Ryan Sanz State Farm!!!!"
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James Smith

August 9, 2024

5  out of  5
rating by James Smith
"Easy to deal with and always get a quick response to any questions or concerns. It's almost like having your insurance agent living with you."
We responded:
"Thanks so much, James. We certainly aim to respond quickly, and with solutions. Ryan Sanz State Farm loves being a Good Neighbor! "
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J

June 26, 2024

5  out of  5
rating by J
"Ryan was very professional! Helped me with everything I needed in a good amount of time as well as answered any questions I had!"
We responded:
"We really appreciate the support, and welcome to the Ryan Sanz State Farm family. Give us a call with anything you need for your business insurance, as we are happy to help! We look forward to helping with your auto insurance when you're ready. Thanks again! "
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Philmo Sealy

June 20, 2024

5  out of  5
rating by Philmo Sealy
"Keep up the great work Blaine you rock"
We responded:
"Thanks so much! "
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Tictocdoc

June 4, 2024

5  out of  5
rating by Tictocdoc
"I have always held the idea that state farm was a premium insurer. So I was surprised when I took time to get a quote. I was able to get better coverage and save a few bucks per month. Ryan Sanz was great to work with and he had great suggestions but also was never pushy. I highly recommend that you give him a call."
We responded:
"Very much appreciated, and was happy to help. Thank you the opportunity, and glad we could save you some money along the way!"
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Stephanie Everett

March 16, 2024

5  out of  5
rating by Stephanie Everett
"Ryan Sanz is The Best very knowledgeable and Answered my concerns about all my policies that I have with them.so go an check Ryan Sanz.out thanks Ryan"
We responded:
"Thank so much for the kind words, Stephanie!!! Always happy to help!"
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jill akyuz

December 12, 2023

5  out of  5
rating by jill akyuz
"What a wonderful insurance agency.Now that our five children are becoming adults,we continue to use and rely on Ryan Sanz State farm.Our agent Jordon Chambers is the best.Jordan,the time you give us and all the effort in getting our family the best price for the insurance we all need is so greatly appreciated.It is so nice to know we can pick up the phone and call you.Thank you!"
We responded:
"Thank you so much, Jill! "
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Jon Robinson

December 8, 2023

5  out of  5
rating by Jon Robinson
"Excellent people. Ryan himself is polite, straightforward and easy to work with. His employees are friendly and helpful, and quick to address concerns. Always an overall positive experience when I stop in for something."
We responded:
"Really appreciate it, Jon!"
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DAVID

October 19, 2023

5  out of  5
rating by DAVID
"First and foremost I would like to thank Amy for helping me out through my coverage the whole staff everyone over there's amazing they took great care of me"
We responded:
"Thanks so much, David! We are certainly happy to help, and want to make sure you have the right coverage for you and your family, and are able to take advantage of all the discounts you can. We thank you for trusting in us."
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Sandy VanDuser

October 18, 2023

5  out of  5
rating by Sandy VanDuser
"Love that they take the time once a year to review my car insurance and homeowners insurance and care about me being the customer to make sure they are doing everything they can. I would recommend there agency!"
We responded:
"Thanks so much, Sandy! It was great catching up!"